MyBuilder.com helps homeowners find reliable tradespeople through the power of online reviews. We’re a market leader in the UK and part of IAC, a well known New York based internet group (Vimeo, Match.com, Tinder, HomeAdvisor, etc.).

The Role

The Jobs Team is crucial to the ongoing success of MyBuilder. In order to find a tradesperson, a homeowner must first post a job on the site. As the guardians of this process, the role of the Jobs Team is to review these jobs, ensuring they are properly categorised so customers can find the right tradesperson. It’s a challenging role that requires excellent attention to detail and the ability to work well under pressure. You will regularly reach out to homeowners, gathering more information about their job and answering their queries, so a great telephone manner and excellent customer care skills are essential.

Homeowners post jobs on MyBuilder around the clock and the team must be on hand from early until late to make sure there are no delays. Our flexible working pattern means we’re also uniquely positioned to support other functions across the business such as customer service, giving you a varied and interesting role.

Are you right for the role?

You will be looking after our customers and making sure their jobs reach the right tradespeople so accuracy and consistency are of the utmost importance. You will need to be computer savvy and able to work well under pressure, balancing speed with great attention to detail. You will have a confident and engaging manner, love talking to customers and have the ability to relate to people from a variety of backgrounds. Great teamwork is essential in this role so you will need to be able to interact well with others.

对家居装修有浓厚的兴趣是值得的，但最重要的是你的态度，对出色的客户服务的承诺和渴望了解更多。然后，我们将与您合作，发展您将需要在这个角色成功的知识。

Skills and experience

• Self-motivated with bundles of enthusiasm. Happy and able to work flexible hours including evenings and weekends.
• 优秀的决策能力。
• A people person - speaking to customers comes naturally to you.
• Strong attention to detail with the ability to prioritise tasks.
• The ability to flourish in a high pressure, ever-changing environment.
• 致力于自我发展，不断寻找下一个学习机会。
• 在这个职位上，团队合作精神、与他人良好合作的能力以及真诚地支持你的同事是必不可少的。

Location and hours

Initially you’ll be working from home, although we do hope to return to the office when it’s safe to do so, so you’ll need to be able to commute to Gateshead.

We’ve become adept at working remotely over the past year and have some great tools and processes in place to ensure that you’ll feel fully supported and part of the team. You’ll need a reliable broadband connection and a quiet space to work, where you can focus on your role and make calls to our customers without being interrupted. We’ll provide you with the rest of the equipment you’ll need.

This is a part time position and we are looking to hear from applicants that can commit to a minimum of 20 hours per week, with a particular focus on evening and weekend work.

虽然我们可以灵活安排每周的工作时间，但如果您不能选择晚上和周末工作，我们将无法考虑您的申请，请不要申请。

Why you’ll like working at MyBuilder

We are a small, close-knit team with big ambitions and you can really make a difference. Your role has real purpose and, with your commitment, there is great potential for development. We’ll also throw in:

Competitive salary Company pension Health Cash Plan Group Life Assurance Scheme Bonus holiday scheme Cycle to work scheme

For more information on how we store your data please read ourPrivacy Notice

我们提供平等的机会，欢迎所有符合资格的人士申请，不论他们的种族、肤色、民族、血统、国籍、宗教、性别、性别、性别认同、性别表达、性取向、年龄、残疾或婚姻状况。