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Kitchen Fitting
Builder bought kitchen for us - does he need to pass on guarantee on to us?
We arranged for our builder to buy our kitchen units through benchmarx, so he paid them, and we paid him directly. He did a decent job fitting it, but he would never give us the invoices or guarantee documents...one of the doors recently fell off (after only a few months). Without the guarantee etc, how am I supposed to go back to benchmarx? Do I have any right to claim on the guarantee, or does it have to be via my builder? Very confused, as it would seem this issue must come up a lot with the big trade only places like howdens etc. All help appreciated.
1 Answer from a MyBuilder Kitchen Fitter
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